Special Information

• This position is open to current NAU employees and Partner Assistance Program Partners ONLY.
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver’s license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.

About the Department/College

The Campus Recreation Department at Northern Arizona University provides inclusive, student-focused programs and services that promote health, wellness, and community. With a wide range of offerings including fitness, intramural sports, outdoor adventures, and sport clubs, the department supports student success through active engagement and personal development.

About the Position

Under the direction and supervision of the Outdoor Adventures Recreation Manager, this position is responsible for the coordination of the Outdoor Adventures Climbing wall and Challenge course programing within the department of Campus Recreation. This position will aid the Outdoor Recreation Manager in all aspects of managing a highly successful adventure program which includes operational support of trip programming, Outdoor Adventure Center operations, outdoor clinics, and equipment rentals.

Responsibilities Include

30% - Program Coordination

• Plan, develop and coordinate operations, scheduling, programing, and logistics for the climbing wall and challenge course program.
• Assist the Manager with aspects of trip-related programing, gear rental process, gear repair, bike and ski maintenance, outdoor clinics and other program related duties. 

25% - Program Management

• Manage day-to-day operations of the indoor climbing wall and challenge course programming.
• Facilitate and maintain the Outdoor Adventure Challenge Course including both high and low elements as well as games and initiatives designed to promote teamwork, leadership, and communication within a team
• Supervise, manage, and contribute to the route setting program at the climbing wall.
• Manage climbing wall and challenge course equipment inventory, inspection, and maintenance.
• Offer programming, educational clinics, and events at the climbing wall and challenge courses.
• Manage climbing wall and challenge course facility and coordinating annual inspections.
• Enforce a comprehensive risk management plan throughout the program planning process to emphasize safety and preparedness for staff and participants.
• Assist with the development of program training manuals and materials including safety and risk management practices to meet national standards and University policy.
• Make program purchases that follow NAU purchasing policies and follow the established Outdoor Adventure budget,
• Assist in preparing and maintaining program assessments and data, roster management, evaluations, academic success tracking, and year-end accomplishments.

20% - Supervision

• Recruit, hire, train, supervise, and evaluate 20-30 student employees and non-student employees, including federal work study employees to support outdoor adventure offerings and experiences.
• Develop student staff supervisory position in the Outdoor Adventure program.
• Responsible for holding Outdoor Adventure staff accountable to a performance management plan.
• Serve as a Manager-on-Duty to provide support to outdoor adventure staff in emergency/non-emergency situations, with the direction of the program Manager, Campus Recreation leadership, and Student Affairs leadership.

20% - Program Collaboration

• Attend conferences and certification courses to keep up to date with industry standards and guidelines from national organizations.
• Contributes to the overall marketing and promotional efforts of the Outdoor Adventure program. Working collaboratively with marketing staff to ensure accurate information and relevant updates.
• Create and maintain a supportive and welcoming environment for staff and participants.
• Engages in department, division, and university responsibilities:
  • Collaborates with department colleagues.
  • Serve on divisional and university-wide committees, task forces, and special projects upon request.
  • Participates in division and department meetings.

5% - Other 

• Other duties as assigned. 

Minimum Qualifications

• Bachelor’s degree in relevant field.
• Three years of combined, related experience in indoor climbing and challenge course management and programing in a collegiate, community, or private setting (part-time work, graduate assistantships, and internships are acceptable and counted as half-time experience).

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Master’s degree
• Climbing Wall Instructor (CWI) certification
• AMGA Single Pitch Instructor (SPI) certification
• American Red Cross Instructor Certification, CPR/AED/First Aid or obtain within 60 days.
• ACCT Level 1 or higher Challenge Course Facilitator.
• Other outdoor related certifications from AMGA, PCIA, PSIA-AASI, AIARE, PMBIA, and etc.
• Experience with software’s: InnoSoft Fusion and Event Management System (EMS).

Knowledge, Skills, & Abilities

Knowledge

• Advanced knowledge of tools, processes, and policies of campus services.
• Knowledge of university recreational methods and processes.
• Knowledge of specific programmatic area.
• Knowledge of risk management standards and protocols.

Skills

• Strong customer service skills.
• Data entry skills.
• Event planning and management skills.
• Record keeping skills.

Abilities

• Balances competing priorities.
• Demonstrates strong problem solving, organizational, and analytical capabilities.
• Analyzes complex situations and anticipates issues.
• Communicates effectively.
• Ability to move around on uneven terrain, ability to work in outdoor weather conditions, ability to ascend, descend, and traverse climbing walls and challenge courses.
• Ability to lift 50lbs.

Compensation

Salary range begins at $44,422.00. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.