Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as CLIP Coordinator, which is a working title. The NAU system title for this position is Campus Living Coordinator.

About the Department/College

Campus Living at Northern Arizona University houses over 8,100 students and staff in 17 campus living communities (CLCs), including traditional-, suite- and apartment-styles. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.

Campus Living Mission Statement:

“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”

Our four foundational value areas:
• Care and Support
• Community and Connectedness
• Equity and Inclusion
• Learning and Development

We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.

About the Position

The Campus Living Initiatives and Partnerships (CLIP) Coordinator role is a 12-month, full-time, live-on position, reporting directly to one of 2 CLIP Assistant Directors (AD). As three of five CLIP Coordinators, the Community and Connectedness-centric role supports students, staff and the department in advancing our mission and foundational value areas through effective, intentional and innovative initiatives and campus partnerships related to student organization advising, getting involved on campus, and understanding community impacts. The Learning and Development-centric role supports students, staff and the department in advancing our mission and foundational value areas through effective, intentional and innovative initiatives and campus partnerships related to academic success strategies, 100% career readiness, and developing life skills. The Equity and Inclusion- centric role supports students, staff and the department in advancing our mission and foundational value areas through effective initiatives and campus partnerships related to student organizations, international student move-in logistics and inclusive wrap around programs and events.

Additionally, CLIP Coordinators work regularly as a team to provide shared energy and resources to support emerging and/or complex initiatives. Each CLIP Coordinator directly supervises 2 CLIP Graduate Assistants and leads a team of approximately 10 student staff. Working directly with CLC staff and Campus Living Operations staff, the CLIP staff help to implement community engagement in each CLC that reflects current student development needs and trends aligned with the mission and values of Campus Living, the division of Student Affairs, and the NAU Elevating Excellence Strategic Roadmap.

Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students and conference guests. CLIP Coordinators help ensure continuity of all departmental operations during the summer, including oversight of summer student staff. Participation in the on-call rotation, oversight of building preparations and turnovers, and customer service focused efforts are included.

Work Environment
This may require work outside of normal business hours due to engagement efforts and on-call responsibilities.

Responsibilities Include

40% - Campus Living Initiatives and Partnerships

• Establish key initiatives and campus resource/academic college partnerships within foundational value area(s). Work as a team to support and manage additional focus and resources toward emerging and/or complex initiatives that may align with another and/or multiple foundational value areas.
• Initiate and maintain ongoing partnerships with faculty and campus resources, to develop and implement targeted programs using the curricular approach, initiatives and resources that support Campus Living foundational values, Student Affairs priorities, and the NAU Strategic Roadmap priorities and approaches.
• Implement the Campus Living Curriculum through identifying, initiating, developing, enhancing, supporting and assessing programmatic, staffing and financial collaborative efforts with campus partners that generate a synergistic living experience connecting community, wellness, and academic and career purpose elements.
• Implement determined priorities for the departmental community engagement framework supporting the intersection of academic and career purpose, wellness, and community life for first year through senior/grad housing in the CLCs.
• Collaborate using the Campus Living Curriculum with Campus Living Communities staff and campus partners to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities.
• Manage and assess ongoing program planning and implementation, including annual and special assessment data relative to student learning, community development and inclusion, student engagement and retention and resident satisfaction. Utilize results for program enhancement (e.g., Campus Living Experience, climate surveys, Pulse Survey, First-Year Success Inventory). Review assessment practices and results for programmatic initiatives with the Student Affair Strategic Initiatives staff.
• Establish goals and priorities for building inclusive communities; promote and demonstrate the department’s Commitment to Inclusive Communities and contribute to environments that value and respect individuals, and integrate an awareness and appreciation of differences.
• Run and monitor staff programming reports; identify and share trends and opportunities for community and resident engagement activities through quarterly reports.
• Lead the coordination and/or participate in the implementation of Campus Living Signature Events/Programs intended to enhance the NAU campus living experience, including Welcome Jacks move-in assistance programs, The Letters event and other large-scale efforts; collaborate in planning campus-wide events including Lumberjack Welcome, Running of the Freshmen, NAU Homecoming, Can I Kiss You?, Family Weekend, cultural programming, athletics events, and other partnered efforts.
• Manage assigned area of additional responsibilities to include student organization advising (Campus Living Student Association, National Residence Hall Honorary, or other partnered student organizations), focused housing community, volunteer program oversight , and class instruction.
• Remain current in emerging professional trends and programs that add value to the campus living experience.

30% - Staff Supervision and Development

• Hire, train, supervise, and evaluate 1-2 Graduate Assistants for Campus Living Initiatives and Partnerships (CLIP) and lead 4-10 student employees within the full CLIP team.
• Organize and facilitate staff development activities to promote a strong sense of team and support.
• Provide clear, comprehensive, and timely performance feedback to graduate assistants on a regular basis.
• Engage staff members in intentional and expansive conversations and development opportunities around inclusive excellence.
• Facilitate staff meetings and participate in centralized staff meetings and in-services. Attend monthly collaboration CLIP/CLC student employee meetings generally occurring Wednesday nights from 7:00 p.m. - 9:00 p.m.
• Participate in departmental staffing efforts, including inclusive, intentional and comprehensive recruitment, selection, onboarding, and training processes.

15% - Administration, Operations, and Facilities

• Utilize software to manage student engagement reports, student employment, etc.; become proficient with primary management systems such as StarRez and True Blue Connects.
• Review and collaborate with supervisor/other ADs to authorize expenditures for campus living initiatives, partnership programs and staff development; ensure compliance and accuracy with Campus Living and NAU budgetary guidelines.
• Provide input and feedback for facilities enhancements that support CLIP efforts and student needs; work with staff to determine appropriate needs and improvements.
• Participate in CLC supervision and operational coverage as needed during temporary vacancies.
• Summer Responsibilities: Campus Living serves a variety of populations during the summer months including NAU students, focused-program participants, and conference guests.
• During the summer, CLIP and CLC Coordinators:
  • Hire, train, supervise and evaluate summer student staff.
  • Respond to emergencies, critical incidents and resident concerns during scheduled on-call shifts.
  • Oversee building preparations and community member turnovers.

5% - Staff/Student Support and Crisis/Critical Response

• Provide and share on-call coverage for campus, including weekday, weekend, and holidays.
• Use key systems such as StarRez and Maxient in addition to collaborating and consulting with Manager on-call for high-impact situations involving students to refer, report, and follow up with CLC staff accordingly.
• Address emergency and crisis situations appropriately as they arise and work to mitigate community impact.
• Provide support, guidance and appropriate referrals for residents in need of professional services and resources; be knowledgeable of campus and community resources.
• Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc.
• Understand and reinforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies.

5% - Departmental Engagement

• Serve on departmental committees, ad-hoc groups, etc. to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, and respond to other departmental needs/topics.
• Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities.
• Facilitate designated departmental student employee trainings in August and January. Plan and implement specific staff training sessions related to the role and areas of improvement.

5% - Other

• Other duties as assigned.

Minimum Qualifications

• Undergraduate bachelor’s degree.
• 3-5 years of relevant experience or

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Master’s Degree in Higher Education Administration, Counseling, or related field.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses.
• Knowledge of living and learning communities.
• Conflict mediation, crisis response and management.
• Knowledge of Health, Safety, and Emergency policies and procedures.
• Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act, etc.

Skills

• Customer service skills.
• Active listening skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Establishes and maintains effective working relationships.
• Communicates effectively.
• Balancing competing priorities.
• Possesses strong leadership practices.
• Problem solving, organizational, and analytical capabilities.

Compensation

Salary range is $45,207.00. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.