Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as Assistant Director of Fan Engagement, which is a working title. The NAU system title for this position is Community Relations Analyst, Intermediate.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver’s license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.

About the Department/College

The Northern Arizona University Department of Intercollegiate Athletics sponsors 15 men's and women's NCAA Division-I programs with more than 350 student-athlete participants. The university is a member of the Big Sky Conference for all sports with the exception of women's swimming and diving, which competes in the Mountain Pacific Sports Federation (MPSF).

About the Position

The Northern Arizona University Athletic Department is searching for an enthusiastic, creative, and driven candidate who will serve as the point of contact for the Men’s Basketball and Men’s and Women’s Track andField programs. In addition, this position will oversee all of the department’s student engagement strategies and efforts, as well as having oversight of two Fan Engagement Graduate Assistants

Responsibilities Include

25% - Fan Engagement and Game Presentation

• Serve as departmental lead for all efforts for the Men’s Basketball and Men’s and Women’s Track and Field programs.
• Emphasis will be placed on attendance, revenue generation, and event presentation, when applicable.
• Operate as game day producer for assigned sports, focusing on the expansion of game day presentation efforts, including theme days, promotions, corporate partner activations, video features, and traditional elements.
• Will coordinate scripting for PA, videoboard, band, cheer, dance, television, and student groups. Assist with the planning and implementation of special events, including but not limited to football game day tailgate areas, including student tailgate lot and the Ponderosa, a community tailgate space.
• Provide solutions to continuously improve customer service and enhanced game-day experience for fans.

25% - Marketing and Promotions

• Develop and implement marketing and promotional strategies for assigned sport programs focusing on student/community engagement, revenue generation, group sales collaboration, and social media integration.
• Support of the graphic design needs of the marketing department, including the creation and editing of templates, fliers, and other promotional materials.

25% - Student Engagement

• Oversight of all departmental student engagement efforts, including but not limited to serving as point of contact for student spirit organizations, operation of the student loyalty mobile app, scheduling tabling opportunities, orientations, and developing and maintaining relationships with key campus organizations such as Student Government, Residence Life, Fraternity and Sorority Life, Student Affairs, and Recreational Sports.

20% - Management

• Manage the two Fan Engagement Graduate Assistants as well as oversee the unit’s student internship and departmental mascot programs, including recruiting, hiring, training, and scheduling of in-office and game day specific student workers.

5% - Other

• Other duties as assigned to continue to elevate the department’s mission and goals. 

Minimum Qualifications

• Associate’s or bachelor’s degree in communications or related field.
• 2 years of relevant experience.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Master’s Degree
• 1-2 years of demonstrated experience working within an intercollegiate athletic department

Knowledge, Skills, & Abilities

• Working knowledge of Adobe Photoshop, Premiere Pro, and InDesign.
• Demonstrated experience with social media.
• Ability to work independently.
• Strong verbal and written communication skills, with the ability to connect and engage with student organizations, campus leaders, community partners, coaching staffs, and coworkers.
• Intermediate knowledge of routine community relations tools, processes, and concepts, including public relations methods, event planning, and relevant social media applications.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Creativity and attention to detail.
• Understanding, compliance, and commitment to all NCAA, Big Sky Conference, and institutional rules.
• Balances competing priorities.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes non-routine situations and anticipates issues.

Compensation

Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.