Special Information

• This position is a hybrid position (8 hours a week after probationary period) which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.

About the Department/College

The Department of English values NAU’s Elevating Excellence priorities including academic excellence, student success, commitment to Indigenous Peoples, impactful scholarship, mission-driven and diverse faculty and staff, community engagement, and sustainable stewardship of resources. The department is home to more than 600 undergraduate and graduate students in programs including an English minor, multiple English undergraduate certificates; a BA in English with several emphases; a BSED in Secondary English Education; a Masters of Fine Arts in Creative Writing; Masters degrees in Applied Linguistics and TESOL; Literature; Rhetoric, Writing, and Digital Media Studies; and a doctoral program in Applied Linguistics.

About the Position

Northern Arizona University’s Department of English in the College of Arts and Letters is seeking a detail-oriented and collaborative individual to support departmental operations and strategic goals as an Academic Program Coordinator, Intermediate.

Starting October 27, 2025, this position will play a key role in office management, course scheduling, event coordination, and student support. Responsibilities include overseeing front office functions, liaising with HR and Financial Services, assisting with faculty travel and meetings, managing course schedules and faculty assignments, supporting faculty searches, and coordinating departmental events and scholarships. The role also involves supervising student workers and ensuring smooth day-to-day operations that align with university policies and practices.

Responsibilities Include

50% - Office Management

• Review and route student and faculty forms for the department.
• Work as liaison for the department in interactions with the NAU HR and Financial Service Teams.
• Assist with departmental travel pre-approval paperwork for faculty and graduate students.
• Participate in the preparation of department meetings, including recording minutes.
• Issue keys/grant Lenel access and assign/prepare office space for faculty and graduate assistants and TAs.
• Submit office supply orders and use department purchasing card for approved expenditures.
• Hire, train and supervise student workers for front office coverage in the department.

25% - Course Scheduling

• Input/maintain course schedule, assign faculty, set course reserves.
• Work with department leadership and Registrar on schedule of classes, liaison with CAL advisors, Composition program and PIE coordinator.
• Support/coordinate faculty searches, which includes processing applications, securing classrooms for presentations and planning itineraries.

10% - Events/Building Management

• Assist with all aspects of special event planning such as receptions, scholarship dinners, guest lecturers, film series, and department retreats.
• This can include event invitation/promotion, organizing Itineraries for visiting speakers/lecturers, securing venues and placing food orders.
• Assist department leadership with scheduling, managing meetings and events.

10% - Student Recruitment/Support

• Coordinate and manage the department scholarship program.
• Provide student services support.
• Manage enrollment issues such as overrides, out-of-career, independent studies, internships, thesis hours, etc.

5% - Other

• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in relevant field.
• 2 years of relevant experience.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Administrative support experience in an educational/academic environment.
• Experience in Coursedog, WordPress, Excel, Word, PowerPoint, Teams, PeopleSoft – LOUIE and Financials, eBusiness, and NAU Foundation software.
• Excellent communication skills.
• Organizational skills and attention to detail.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of rules, regulations, guidelines, and procedures related to program area.
• Knowledge of budgeting and account reconciliation principles.
• Knowledge of organizational practices and principles.

Skills

• Program coordination and execution.
• Coordination of activities, evaluating data, and establishing priorities.
• Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Works independently.
• Exercises good judgement and professionalism.
• Communicates effectively.

Compensation

Salary range begins at $45,000. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.