Special Information

• This position is a hybrid, remote, out of state, or on an NAU site which allows the incumbent to complete their work at either an NAU site, campus, or facility or at a non-centralized site with or without accommodation.
• This position is posted as Software Systems Engineer OR Software Systems Engineer, Intermediate OR Software Systems Engineer, Senior, which is a working title. The NAU system title for this position is Software Systems Engineer.

About the Department/College

NAU Information Technology Services (NAU ITS) is the university’s official technology department. ITS provides technology services, products, and support for the Lumberjack community.

About the Position

Software Systems Engineer OR Software Systems Engineer, Intermediate OR Software Systems Engineer, Senior

Assist in the technical aspects of application modifications, upgrades, and middle tier support for NAU's Oracle/PeopleSoft based enterprise application systems (Financials, HR/Payroll, and Campus Solutions) and other enterprise application systems as needed to improve quality and service. Makes changes to the university’s existing information system infrastructure and monitors system changes to ensure their successful implementation and document increases in efficiency.

Responsibilities Include

Software Systems Engineering

65% - Systems Engineering

• Supports the installation as directed of delivered PeopleSoft Application and technology (PeopleTools) updates to PeopleSoft environments.
• Coordinates tasks with application development staff, systems administrators, and database administrators in support of projects involving the installation, upgrading, maintenance and performance tuning of Oracle/PeopleSoft software.
• Participates in the administration and maintenance of PeopleSoft software, configuration settings, and scripting on application servers, web servers, and batch servers in an Oracle/Linux/Windows environment.
• Performs technical work in conjunction with other team members and works directly with database administrators, development staff, and systems administrators.
• Understands and applies knowledge of appropriate handling of IT infrastructure administration information

15% - Security Administration

• Applies NAU custom modifications and Security access changes to NAU enterprise systems.
• Follows standard systems/infrastructure principles and guidelines to ensure university systems are protected.
• Gathers and interprets IT system/infrastructure data to ensure access to accurate and timely information.
• Writes basic reports and assists in the preparation for audits of change management and security practices in the enterprise systems.

15% - Monitoring/Event Management

• Ensures that system improvements are successfully implemented and monitored to increase efficiency.
• Assists ITS staff and the campus community in trouble-shooting security and operational issues relating to Oracle/PeopleSoft.
• Application batch, middle tier, and client workstation support.

5% - Other

• Other Perform other duties as assigned.
• On-call duties are required for this position.

Software Systems Engineer, Intermediate

65% - Systems Engineering

• Assists in the effort to install delivered PeopleSoft Application and technology (PeopleTools) updates to PeopleSoft environments.
• Coordinates tasks with application development staff, systems administrators, and database administrators in support of projects involving the installation, upgrading, maintenance and performance tuning of Oracle/PeopleSoft software.
• Participates in the administration and maintenance of PeopleSoft software, configuration settings, and scripting on application servers, web servers, and batch servers in an Oracle/Linux/Windows environment.
• Manages and updates IT system/infrastructure data to ensure access to accurate and timely information.
• Understands and applies knowledge of appropriate handling of IT infrastructure administration information

15% - Security Administration

• Applies NAU custom modifications and Security access changes to NAU enterprise systems.
• Follows standard systems/infrastructure principles and guidelines to ensure university systems are protected.

15% - Monitoring/Event Management

• Monitors university information systems to identify areas for improvement.
• Ensures that system improvements are successfully implemented and monitored to increase efficiency.
• Assists ITS staff and the campus community in trouble-shooting security and operational issues relating to Oracle/PeopleSoft.
• Application batch, middle tier, and client workstation support.

5% - Other

• Other Perform other duties as assigned.
• On-call duties are required for this position.

Software Systems Engineer, Senior

65% - Systems Engineering

• Assists and may lead effort to install delivered PeopleSoft Application and technology (PeopleTools) updates to PeopleSoft environments.
• Coordinates tasks with application development staff, systems administrators, and database administrators in support of projects involving the installation, upgrading, maintenance and performance tuning of Oracle/PeopleSoft software.
• Administers and maintains PeopleSoft software, configuration setting sand scripting on application servers, web servers, and batch servers in an Oracle/Linux/Windows environment.
• Manages and updates IT system/infrastructure data to ensure access to accurate and timely information.
• Understands and applies knowledge of appropriate handling of IT infrastructure administration information

15% - Security Administration

• Applies NAU custom modifications and Security access changes to NAU enterprise systems.
• Follows systems/infrastructure principles and guidelines to ensure university systems are protected.

15% - Monitoring/Event Management

• Monitors university information systems to identify areas for improvement.
• Gathers, analyzes, and models various scenarios related to additions or modifications to university supported information systems to make recommendations for changes.
• Ensures that system improvements are successfully implemented and monitored to increase efficiency.
• Assists ITS staff and the campus community in trouble-shooting operational issues relating to Oracle/PeopleSoft Application batch, middle tier, and client workstation support.

5% - Other

• Other Perform other duties as assigned.
• On-call duties are required for this position.

Minimum Qualifications

Software Systems Engineer

• High School Degree; AND
• 2 years of relevant experience

Software Systems Engineer, Intermediate

• High School Degree; AND
• 1-3 years of relevant experience

Software Systems Engineer, Senior

• Bachelor’s Degree in computer science or related field; AND,
• 3-5 years of relevant experience

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

Software Systems Engineer

• Associate’s or bachelor’s degree in computer science or related field.

Software Systems Engineer, Intermediate

• Associate’s or bachelor’s degree in computer science or related field.

Knowledge, Skills, & Abilities

Software Systems Engineer

• Experience supporting and configuring enterprise servers and applications.
• Baseline working knowledge of software design and infrastructure tools, processes, policies and concepts including basic programming and scripting languages.
• Linux and Windows system administration.
• Knowledge of ITIL change management practices.
• Familiar with programming and scripting languages, such as PERL, Python or Linux Shell scripting
• Time management skills.
• Balances competing priorities and able to work with minimal direct supervision.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Communicates effectively, both verbally and in writing.
• Able to participate in an on-call rotation with other team members in support of 24x7 enterprise systems including weekend and after-hours work as needed.

Software Systems Engineer, Intermediate

• Experience supporting and configuring enterprise servers and applications.
• Intermediate knowledge of software design and infrastructure tools, processes, policies and concepts including basic programming and scripting languages.
• Linux and Windows system administration.
• Understanding of ftp, SSL (Secure Socket Layer), pgp and certificates
• Knowledge of ITIL change management practices.
• Familiar with programming and scripting languages, such as PERL, Python or Linux Shell scripting
• Time management skills.
• Balances competing priorities and able to work with minimal direct supervision
• Demonstrates problem solving, organizational, and analytical capabilities.
• Analyzes non-routine situations and anticipates issues.
• Communicates effectively, both verbally and in writing.
• Able to participate in an on-call rotation with other team members in support of 24x7 enterprise systems including weekend and after-hours work as needed.

Software Systems Engineer, Senior

• Experience supporting and configuring enterprise applications systems.
• Advanced knowledge of software design and infrastructure tools, processes, policies and concepts including basic programming languages.
• Linux and Windows system administration.
• Understanding of ftp, SSL (Secure Socket Layer), pgp and certificates
• Knowledge of ITIL change management practices.
• Programming and scripting languages, such as PERL, Python or Linux Shell scripting
• Time management skills.
• Balances competing priorities and able to work with minimal direct supervision.
• Demonstrates strong problem solving, organizational, and analytical capabilities.
• Analyzes complex situations and anticipates issues.
• Communicates effectively, both verbally and in writing.
• Able to participate in an on-call rotation with other team members in support of 24x7 enterprise systems including weekend and after-hours work as needed.
  
  

Compensation

Software Systems Engineer

• Salary range begins at $58,882. Annual salary commensurate with candidate's qualifications and related experience.

Software Systems Engineer, Intermediate

• Salary range begins at $77,871. Annual salary commensurate with candidate's qualifications and related experience.

Software Systems Engineer, Senior

• Salary range begins at $89,551. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.