Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as Part-Time Administrative Services Assistant, which is a working title. The NAU system title for this position is Part-Time Temporary.

About the Department/College

The 30-acre Phoenix Bioscience Core (PBC) is in the heart of Downtown Phoenix where NAU, UA, and ASU are co-located. The PBC offers more than six million square feet of research, academic, and clinical facilities for students earning advanced degrees in medical professions with access to cutting edge technology. The urban environment presents numerous opportunities for interprofessional education with other NAU programs on campus including the Doctor of Physical Therapy program, Doctor of Occupational Therapy program, the Master’s in Physician Assistant Studies program, Doctor of Medical Science, and Master of Athletic Training program.

About the Position

The College of Health and Human Services (CHHS) is looking for an Office Assistant to work at the front desk of NAU’s Phoenix Bioscience Core (PBC) campus in downtown Phoenix, Arizona. This position is a customer service-oriented position to assist faculty, staff, students and visitors. Job duties may vary based on those needs and will frequently rely on the competent implementation of Microsoft Office applications. We are seeking someone dependable who is open to being trained in a variety of administrative tasks that vary day to day. A professional demeanor and positive attitude are essential to this position. We are a rapidly expanding college and are looking for someone who is excited about the work our college is doing. Please apply if you are interested in joining our amazing team of dedicated and personable staff.

Responsibilities Include

Basic Administrative Support - 60%

• Greet faculty, staff, students, vendors, and visitors.
• Confirm appointments and faculty availability.
• Manage phone and email correspondence.
• Track supplies usage and request orders.
• Maintain cleanliness of front desk space and other shared areas.
• Submit work orders and follow up communication.
• Address other inquiries (custodial/facilities, room reservations, parking passes etc.).

Communication Assistance - 35%

• Assist with preapproved tasks from individual programs and Dean’s Office.
• Field and answer questions related to PBC Programs.
• When appropriate, support with PBC events.
• Schedule room reservations for faculty, staff and students.
• Provide baseline technology support for hybrid meetings.

Other - 5%

• Other duties as assigned.

Minimum Qualifications

• High School diploma.
• 1-3 years of relevant experience required.
• Customer service experience.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Associate’s degree or other continuing education.
• Background and/or interest in health professions.
• Working knowledge of applications such as Canva and Adobe.

Knowledge, Skills, & Abilities

• Fundamental knowledge of standard office policies and procedures
• Microsoft Office competency (Outlook, Teams, Word, PowerPoint, Excel)
• Ability to learn and adapt to new policies and procedures as dictated by the college and/or university
• Strong written and verbal communication skills
• Customer service-oriented
• Ability to work independently
• Attention to detail
• Independent problem solver

Compensation

Hourly salary begins at $18.75. Salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.