Special Information

• This position may be designated as on-site, hybrid, or remote (within the state of Arizona) based on operational and business needs. Depending on the assigned work arrangement, the incumbent may complete their work primarily at an NAU site, campus, or facility, at a non-centralized work location, or through a combination of both, with or without accommodation.

About the Department/College

NAU Information Technology Services (NAU ITS) is the university’s official technology department. ITS provides technology services, products, and support for the Lumberjack community.

About the Position

The Senior Network Engineer provides technical leadership for wired and wireless networks, routing and switching, network security, firewalls, cloud infrastructure, and network monitoring. This position works collaboratively with several IT teams along with security professionals, academic departments, research groups, vendors, and institutional stakeholders. In addition, the Senior Network Engineer leads complex network projects, troubleshoots critical incidents, establishes technical standards, and contributes to long-term network architecture and infrastructure planning.

Responsibilities Include

40% - Network Administration

• Manage and maintain NAU's Campus Wired and Wireless Networks, WAN and Data Center Services.
• Engage with other ITS teams, vendors, and campus partners to develop and deliver network services.
• Manage and maintain cloud networking services.
• Design and deploy enterprise networking hardware across both academic and residential buildings.
• Manage and maintain secure network access and authentication policies with Cisco ISE.
• Manage and maintain campus enterprise firewall policy and software.

30% - Operational Support

• Maintain network management tools such as, Infoblox and Cisco DNA Center.
• Perform Incident, Problem and Change management per current NAU ITSM practices.
• Collaborate with various NAU teams to resolve customer issues.
• Create and maintain network documentation.
• Support cloud network operations, workload migrations.
• Support campus enterprise VPN solutions.
• Support wireless refresh cycles across campus and statewide locations.

25% - Network Engineering

• Design and develop network architecture standards and solutions with minimal oversight.
• Independently evaluate and select technical approaches to complex or ambiguous network engineering problems.
• Provide technical mentorship and design review for less experienced engineering staff. 

5% - Other

• Perform other duties as assigned.
• On-call duties may be required for this position.
• Available to travel as needed to NAU Statewide campuses.

Minimum Qualifications

• Bachelor’s degree in information technology, network engineering, or related field.
• 3 years of experience.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• 3-5 years supporting Higher Education.
• Cisco CCNA/ CCNP, CompTIA Network+ or equivalent.
• Network automation using Python, Ansible, or Terraform.

Knowledge, Skills, & Abilities

• Advanced working knowledge of network engineering tools, processes, policies and concepts including network infrastructure as well as hardware and software design theories.
• Expertise of network engineering best principles.
• Expertise of the operation and capabilities of a wide variety of routers, switches, and networking protocols.
• Expertise of TCP/IP and the OSI model.
• Expertise of VLANs, RSTP, CDP/LLDP, or LACP protocols.
• Expertise of DHCP, DNS, NAT, ICMP, HSRP, or ARP protocols.
• Expertise of enterprise wireless concepts.
• Expertise of ITSM principles of incident, problem, and change management.
• Ability to create and maintain documentation of network topology and device configurations.
• Demonstrate problem solving, organizational, and analytical capabilities.
• Ability to effectively communicate technical matters both verbally and written.
• Ability to work with people from a variety of culturally diverse backgrounds.

Compensation

Salary range begins at $89,551. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.