Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

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About the Department/College

Campus Health serves as an integrated care clinic, providing services including: comprehensive primary medical care, lab services, immunizations, same-day appointments for urgent concerns, psychiatric services, behavioral health, physical therapy, and counseling services.

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About the Position

Participates as a vital member of the health care team, providing ambulatory nursing care to college students, faculty and staff of NAU. This care includes basic data collection and documentation of patient status; observing, administering and documenting approved nursing procedures; attending to patients’ comfort needs: and performing other specific duties as needed by the nursing unit under the supervision of a physician, nurse practitioner (NP), registered nurse (RN).

Responsibilities Include

35% - Indirect Patient Care

• Documents appropriately in the electronic health record (EHR) including all interventions, phone conversations, or other interactions.
• Reports mandated information to the public health dept/other designated officials.
• Responsible for cleaning and sterilizing instruments and maintaining a clean and hygienic work environment.
• Stocks and maintains supplies.
• Schedules appointments and conducts pre-authorizations for clinicians as needed.
• Maintains a safe work environment by following CHS Infection Control policy and OSHA guidelines.
• Proactively collaborates with other members of the healthcare team to meet patient needs, promote continuity of care and optimize patient outcomes.

30% - Provider Staff Support

• Prepares patients for health care visits and rooms patients per protocol.
• Assists medical provider with exams and procedures as appropriately delegated.
• Serve as chaperone for exams of a sensitive nature or when requested by a patient.
• Skilled in accurate reconciliation of patient’s medical history with each visit.

30% - Direct Patient Care

• Clearly communicates and coordinates patient care with providers in a timely manner to ensure that patient needs are met and the plan of care from arrival to departure is optimized.
• Coordinate and schedule any patient follow-up care as requested/directed.
• Provides basic patient education as directed. Administers medications and immunizations as ordered by the medical provider and in compliance with CHS policies and procedures.
• May assist with other patient care duties (within scope of practice) as delegated by MD, NP, PA, or RN.
• Skilled in performing point of care testing, clinical diagnostics (spirometry, EKG’s) Experienced working with all age groups and diverse populations.

5% - Other 

• Other duties as assigned. 

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Minimum Qualifications

• High school degree and successful completion of all training requirements as outlined by the Arizona Medical Board.
• 1 years of relevant experience.
• Medical Assistant Certification or must obtain certification within six months of hire
• Current American Heart Association BLS certification

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

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Preferred Qualifications

• Front and back office medical assisting experience

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Knowledge, Skills, & Abilities

Knowledge

• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures.
• Knowledge of medical terminology.
• Knowledge of documenting services provided in an electronic medical record system.
• Knowledge of risk for exposure to infectious material and communicable diseases.
• Knowledge of patient rights, patient consent, confidentiality, and Health Insurance Portability and Accountability Act (HIPAA).

Skills

• Customer service skills.
• Active listening skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and use of the electronic health record program.

Abilities

• Balances competing priorities.
• Ability to handle emergent and/or potentially critical situations with accuracy, speed, and diplomacy.
• Establishes and maintains effective working relationships.
• Communicates effectively.
• Possesses problem solving, organizational, and analytical capabilities.

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Compensation

Salary range is $45,000-$48,285. Annual salary commensurate with candidate's qualifications and related experience.

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Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

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Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

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Immigration Support/Sponsorship

Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.

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Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.